FAQ

FAQ2018-12-30T14:17:20+00:00

What is Creatrix?
Creatrix is a holistic concept store and events space focused on supporting creative women, founded by Claire Cummings. Read more over on the about page!

What does ‘creatrix’ mean?
A creatrix is a powerful woman who has fully embraced her creativity and femininity, unleashing her true creative power and magic upon the world! This space is designed to support and bring out the creatrix in all of us!

Where are you located?
The pop up shop and events space was located at 62-70 Johnston St Fitzroy, VIC 3065, Australia. Creatrix now trades purely online, with events running at various venues in Melbourne!

When are you open?
We’reĀ open 24/7 online!

What events do you run?
All sorts of stuff! We like to create and have fun!! Some of the events run at Creatrix include:
+ regular tarot readings
+ workshops and classes (weaving, chunky knitting, ceramics, tarot reading, paper cutting, art therapy, yoga, and more)
+ non-scary networking events
+ creative meet ups
+ events for Buffy The Business Slayer
+ craft-a-thons
+ moon circles
+ artist talks
Learn more and book in for events here!

Now that the pop up has closed, magickal events will be organised through the Creatrix Coven. Click here to join!

Do you ship internationally?
Sure do!

How much will shipping cost?
Domestic orders have a flat rate of $10 (excl. GST), and international orders have a flat rate of $30 (AUD, excl. GST). There’s also an option for express shipping, which is $16 (excl. GST) for domestic orders, and $50 (excl. GST) for international orders.

How long will shipping take?
Domestic orders usually take approx. 1 week (sometimes more, sometimes less!), and international orders may take 2-4 weeks. There’s also an option for express shipping to get your order to you faster. Tracking is always provided!

What is your returns policy?
Returns will only be accepted on broken or damaged goods, and must be posted back to Creatrix at the buyer’s expense. Items must be in same condition they were purchased in. No returns on sensitive items such as crystals and jewellery. Creatrix is not responsible for damage caused during transit or lost parcels.

What do you mean by ‘women’? Who is this for?
Creatrix is a creative haven for women of all identities. This means cis-women, trans folk, non binary people, gender fluid people, anyone with femme leanings!

I think my work would look fab in your store, will you stock my products?
Creatrix is all about supporting, well, creatrixes! Send me some pictures/links in an email at claire@creatrixmelbourne.com.au or message me via the contact page. I can’t wait to see the magic you’ve made!